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If a message comes up that it canвЂ™t open the port, that port does not exist or is in use by another software package. Try each one in succession with syncs in between. You will be able to point the program to ports 1 through 4. Single-click the icon on the taskbar and click SmartSync Settings. The icon for it should appear on the taskbar next to the clock. Also, the organizer must be connected to the PC cable and the cable has to be fully inserted into the correct available COM port before starting the synchronization. To initialize the synchronization process, touch the LINK key on the organizer keyboard.ДЄ: The most likely cause for timeouts is that the Com Port is not set to the correct number or that SmartSync is not running on the PC before starting the synchronization from the organizer. When attempting to start synchronization from the PC, if SmartSync is already running (the SmartSync icon is in the taskbar), a COM port error occurs.

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You will need to consult the PC manufacturer for information on how to enter setup on your machine.ДЄnother possible reason is an attempt to initialize OrganizerLink software synchronization from the PC rather than from the organizer. The port may be disabled in the CMOS Setup of the PC. Click the + to the left of Ports (COM and LPT) to see the ports listed for your PC. You should be able to find correct possibilities in the Device Manager in System in the Windows Control Panel. When SmartSync starts, and you get the error, a window should come up for setting the correct port. The most likely reason for the error is that you have chosen an incorrect port in the SmartSync settings. A: This means the port you have chosen is either in use by another device (mouse, camera, modem, etc.) or the port does not exist.